Logging In To the Chain.io Portal

To log in to the Chain.io portal go to https://portal.chain.io/

From this screen you can log in if you have an existing account with your email or with your Google Account, sign-up for a new account, and recover your password if you have forgotten it.

If you already have an account, enter your email address and password. You can also log in using Google if you choose.

Sign-up For A New Account

If you do not have an account, click on Sign-up just below the Continue button. The next screen will ask you to sign-up for a Chain.io account using your email address and a password of your choice.

Take note of the password requirements for a secure log in:

After you have entered an email and valid password, click the Continue button.

On the following screen you will be asked to scan a QR code using the authenticator of your choice. See Using Multifactor Authentication in our Customer Support documentation for more information.

Scan the QR code using your authenticator. Then enter the one time code provided. Click Continue when completed.

Finally, you are asked to copy and record a recovery code. This code is important and should be kept safe for future use. If, for some reason your account is not accessible using your password and MFA code, you can use this recovery code to access your account and remedy the issue.

Once you have copied the code and put it in a safe place, check the box confirming that has been done, then click Continue.

Check your email for a message from Chain.io about confirming your email address.

If you have any trouble logging in or signing up for Chain.io please submit a support ticket here.