AI Features and Your Data

Modified on Thu, 15 Oct at 5:43 PM

Several features in the Chain.io portal use AI to help you build flows, write mappings and processors, and understand what happened in a flow execution. This article explains which AI provider we use and which features send data to it.


Which AI provider does Chain.io use?

All AI features in the Chain.io portal use Anthropic's Claude models. Chain.io calls the Anthropic API directly from our own services.


Features that send customer data

AI Flow Builder helps you start a new flow from a description. You reach it from the Add New Flow button.


Mapping AI Assistant helps you write mapping expressions. You open it with the AI Assistant toggle in the mapping editor.


Processor AI Chat helps you write and explain custom processor scripts. You open it with the AI Chat button in the custom processor code editor.


Ask About This Execution explains why a flow execution failed and how to fix it. Users with the Editor or Owner role open it from the Flow Execution page.


Chain.io Diagnostics is the same kind of tool as Ask About This Execution, used only by Chain.io staff from the Flow Execution page when they help you troubleshoot.


Customer data by type


Customer dataFeatures that send data
Chat messages you type
  • AI Flow Builder
  • Mapping AI Assistant
  • Processor AI Chat
  • Ask About This Execution
Integration and flow names, flow notes
  • AI Flow Builder
Mapping expressions
  • Mapping AI Assistant
Sample input data
  • Mapping AI Assistant
Lookup tables
  • Mapping AI Assistant
  • Processor AI Chat
Global functions
  • Mapping AI Assistant
  • Processor AI Chat
Custom processor scripts
  • Processor AI Chat
  • Ask About This Execution
  • Chain.io Diagnostics
Execution logs
  • Ask About This Execution
  • Chain.io Diagnostics
Error messages
  • Ask About This Execution
  • Chain.io Diagnostics
Step data
  • Ask About This Execution
  • Chain.io Diagnostics
Input and output files
  • Ask About This Execution


Customer data by feature


FeatureCustomer data it sends
AI Flow Builder
  • Chat messages you type
  • Integration a​nd flow names
  • Flow notes
Mapping AI Assistant
  • Chat messages you type
  • Mapping expressions
  • Sample input data
  • Lookup tables
  • Global functions
Processor AI Chat
  • Chat messages you type
  • Lookup tables
  • Global functions
  • Custom processor scripts
Ask About This Execution
  • Chat messages you type
  • Custom processor scripts
  • Execution logs
  • Error messages
  • Flow Step data
  • Input and output files
Chain.io Diagnostics
  • Custom processor scripts
  • Execution logs
  • Error messages
  • Flow Step data


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