Message Center

Overview

The Message Center is a built-in messaging system that allows users to send, receive, and manage messages within the platform. It replaces the previous notification system with a more robust and feature-rich communication tool.

Accessing the Message Center

Location

The Message Center can be accessed from the envelope icon (?) located in the top navigation bar of both:

• Company workspace navigation
• Main platform navigation

Unread Message Indicator

• A red badge appears on the envelope icon showing the number of unread messages
• The badge displays up to 99 unread messages (shows "99+" for more than 99)
• The badge automatically updates every 30 seconds

Using the Message Center

Opening Messages

1. Click the envelope icon in the navigation bar
2. The Message Center slides out from the right side of the screen
3. Click on any message in the list to view its full content
4. Messages are automatically marked as read when you click on them

Message List View

The message list displays:

• Subject line (or "No subject" if none provided)
• Message preview (first 100 characters)
• Time stamp (e.g., "2 hours ago", "3 days ago")
• Unread indicator (blue badge for unread messages)
• Visual highlighting for unread messages (gray background)

Message Detail View

When viewing a message, you can:

• Read the full message content with markdown formatting support
• Mark as read/unread using the eye icon button
• Delete the message using the trash icon button
• Return to message list using the back arrow

Composing and Sending Messages

Creating a New Message

1. Click "New" button in the message list header
2. Fill in the recipient email address (required)
3. Add a subject line (optional but recommended)
4. Write your message in the message body (required)

Message Composition Features

• Markdown Support: Use markdown formatting for rich text
• Live Preview: Toggle between "Write" and "Preview" modes
• Real-time Preview: See how your formatted message will appear

Supported Markdown Formatting

• Headers: # Heading 1, ## Heading 2, ### Heading 3
• Bold Text: **bold text**
• Italic Text: *italic text*
• Code: `inline code` or code blocks
• Lists: Use - or * for bullets, 1. for numbered lists
• Quotes: Use > for blockquotes
• Links: [link text](URL)

Sending Messages

1. Complete all required fields (recipient email and message body)
2. Click "Send" button
3. Confirmation message appears when sent successfully
4. Message list refreshes to show updated status

Message Management

Marking Messages as Read/Unread

• Individual Messages: Click the eye icon in message detail view
• Automatic: Messages are marked as read when you click to view them
• Bulk Action: Use "Mark All Read" button to mark all messages as read at once

Deleting Messages

• Individual Messages: Click trash icon in message detail view
• Confirmation Required: System asks for confirmation before deleting
• Permanent Action: Deleted messages cannot be recovered

Message Retention

• Automatic Cleanup: Messages are automatically deleted after 30 days
• No Manual Backup: Messages are not backed up outside the system
• Important Messages: Save important information outside the message system if needed